• Les #outils_numériques de l’#humanitaire sont-ils compatibles avec le respect de la #vie_privée des #réfugiés ?

    Pour gérer les opérations humanitaires dans le camp de réfugiés syriens de #Zaatari en #Jordanie, les ONG ont mis en place des outils numériques, mais l’#innovation a un impact sur le personnel humanitaire comme sur les réfugiés. Travailler sur ce camp ouvert en 2012, où vivent 76 000 Syriens et travaillent 42 ONG, permet de s’interroger sur la célébration par le monde humanitaire de l’utilisation de #nouvelles_technologies pour venir en aide à des réfugiés.
    http://icmigrations.fr/wp-content/uploads/2020/01/DSCN8950.jpeg

    Après plusieurs années d’observation participative en tant que chargée d’évaluation pour une organisations non gouvernementales (ONG), je suis allée plusieurs fois à Amman et dans le camp de Zaatari, en Jordanie, entre 2017 et 2018, pour rencontrer des travailleurs humanitaires de 13 organisations différentes et agences de l’Onu et 10 familles vivant dans le camp, avec l’aide d’un interprète.

    Le camp de Zaatari a été ouvert dès 2012 par le Haut Commissariat aux Réfugiés pour répondre à la fuite des Syriens vers la Jordanie. Prévu comme une « #installation_temporaire », il peut accueillir jusqu’à 120 000 réfugiés. Les ONG et les agences des Nations Unies y distribuent de la nourriture et de l’eau potable, y procurent des soins et proposent un logement dans des caravanes.

    Pour faciliter la #gestion de cet espace de 5,2 km2 qui accueille 76 000 personnes, de très nombreux rapports, cartes et bases de données sont réalisés par les ONG. Les #données_géographiques, particulièrement, sont collectées avec des #smartphones et partagées via des cartes et des #tableaux_de_bord sur des #plateformes_en_ligne, soit internes au camp comme celle du Haut Commissariat des Nations unies pour les réfugiés (HCR), soit ouvertes à tous comme #Open_Street_Map. Ainsi, grâce à des images par satellite, on peut suivre les déplacements des abris des réfugiés dans le camp qui ont souvent lieu la nuit. Ces #mouvements modifient la #géographie_du_camp et la densité de population par zones, obligeant les humanitaires à modifier les services, tel l’apport en eau potable.

    Les réfugiés payent avec leur iris

    Ces outils font partie de ce que j’appelle « l’#humanitaire_numérique_innovant ». Le scan de l’#iris tient une place à part parmi ces outils car il s’intéresse à une partie du #corps du réfugié. Cette donnée biométrique est associée à la technologie de paiement en ligne appelée #blockchain et permet de régler ses achats au #supermarché installé dans le camp par une société jordanienne privée. Avant l’utilisation des #scanners à iris, les réfugiés recevaient une #carte_de_crédit qu’ils pouvaient utiliser dans divers magasins autour du camp, y compris dans des #échoppes appartenant à des réfugiés.

    Ils ne comprennent pas l’utilité pour eux d’avoir changé de système. Nour*, une réfugiée de 30 ans, trouvait que « la #carte_Visa était si facile » et craint de « devenir aveugle si [elle] continue à utiliser [son] iris. Cela prend tellement de temps : “ouvre les yeux”, “regarde à gauche”, etc. ». Payer avec son corps n’a rien d’anecdotique quand on est réfugié dans un camp et donc dépendant d’une assistance mensuelle dont on ne maîtrise pas les modalités. Nisrine, une autre réfugiée, préférait quand « n’importe qui pouvait aller au supermarché [pour quelqu’un d’autre]. Maintenant une [seule] personne doit y aller et c’est plus difficile ». Sans transport en commun dans le camp, se rendre au supermarché est une contrainte physique pour ces femmes.

    Le principal argument des ONG en faveur du développement du scan de l’iris est de réduire le risque de #fraude. Le #Programme_Alimentaire_Mondial (#Pam) contrôle pourtant le genre de denrées qui peuvent être achetées en autorisant ou non leur paiement avec la somme placée sur le compte des réfugiés. C’est le cas par exemple pour des aliments comme les chips, ou encore pour les protections hygiéniques. Pour ces biens-là, les réfugiés doivent compléter en liquide.

    Des interactions qui changent entre le personnel humanitaire et les réfugiés

    Les effets de ces #nouvelles_technologies se font aussi sentir dans les interactions entre le personnel du camp et les réfugiés. Chargés de collecter les #données, certains humanitaires doivent régulièrement interroger des jeunes hommes venant de zones rurales limitrophes (qui forment la majorité des réfugiés) sur leur hygiène ou leurs moyens de subsistance. Cela leur permet de créer des #indicateurs pour classer les réfugiés par catégories de #vulnérabilité et donc de #besoins. Ces interactions sont considérées par les réfugiés comme une intrusion dans leur espace de vie, à cause de la nature des questions posées, et sont pourtant devenues un des rares moments d’échanges entre ceux qui travaillent et vivent dans le camp.

    Le #classement des ménages et des individus doit se faire de manière objective pour savoir qui recevra quoi, mais les données collectées sont composites. Difficile pour les responsables de projets, directement interpellés par des réfugiés dans le camp, d’assumer les choix faits par des logiciels. C’est un exercice mathématique qui décide finalement de l’#allocation de l’aide et la majorité des responsables de programmes que j’ai interrogés ne connaissent pas son fonctionnement. Le processus de décision est retiré des mains du personnel humanitaire.

    Aucune évaluation de la #protection_des_données n’a été réalisée

    La vie privée de cette population qui a fui la guerre et trouvé refuge dans un camp est-elle bien protégée alors que toutes ces #données_personnelles sont récoltées ? Le journal en ligne The New Humanitarian rapportait en 2017 une importante fuite de données de bénéficiaires du Pam en Afrique de l’Ouest, détectée par une entreprise de protection de la donnée (https://www.thenewhumanitarian.org/investigations/2017/11/27/security-lapses-aid-agency-leave-beneficiary-data-risk). En Jordanie, les #données_biométriques de l’iris des réfugiés circulent entre une banque privée et l’entreprise jordanienne qui exploite le supermarché, mais aucune évaluation de la protection des données n’a été réalisée, ni avant ni depuis la mise en œuvre de cette #innovation_technologique. Si la protection des données à caractère personnel est en train de devenir un objet de légalisation dans l’Union européenne (en particulier avec le Règlement Général sur la Protection des Données), elle n’a pas encore été incluse dans le #droit_humanitaire.

    De la collecte de données sur les pratiques d’hygiène à l’utilisation de données biométriques pour la distribution de l’#aide_humanitaire, les outils numériques suivent en continu l’histoire des réfugiés. Non pas à travers des récits personnels, mais sur la base de données chiffrées qui, pense-t-on, ne sauraient mentir. Pour sensibiliser le public à la crise humanitaire, les équipes de communication des agences des Nations Unies et des ONG utilisent pourtant des histoires humaines et non des chiffres.

    Les réfugiés eux-mêmes reçoivent peu d’information, voire aucune, sur ce que deviennent leurs données personnelles, ni sur leurs droits en matière de protection de données privées. La connexion Internet leur est d’ailleurs refusée, de peur qu’ils communiquent avec des membres du groupe État Islamique… La gestion d’un camp aussi vaste que celui de Zaatari bénéficie peut-être de ces technologies, mais peut-on collecter les #traces_numériques des activités quotidiennes des réfugiés sans leur demander ce qu’ils en pensent et sans garantir la protection de leurs données personnelles ?

    http://icmigrations.fr/2020/01/16/defacto-015-01

    #camps_de_réfugiés #numérique #asile #migrations #camps #surveillance #contrôle #biométrie #privatisation

    ping @etraces @reka @karine4 @isskein

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  • Syria-Turkey briefing: The fallout of an invasion for civilians

    Humanitarians are warning that a Turkish invasion in northeast Syria could force hundreds of thousands of people to flee their homes, as confusion reigns over its possible timing, scope, and consequences.

    Panos Moumtzis, the UN’s regional humanitarian coordinator for Syria, told reporters in Geneva on Monday that any military operation must guard against causing further displacement. “We are hoping for the best but preparing for the worst,” he said, noting that an estimated 1.7 million people live in the country’s northeast.

    Some residents close to the Syria-Turkey border are already leaving, one aid worker familiar with the situation on the ground told The New Humanitarian. Most are staying with relatives in nearby villages for the time-being, said the aid worker, who asked to remain anonymous in order to continue their work.

    The number of people who have left their homes so far remains relatively small, the aid worker said, but added: “If there is an incursion, people will leave.”

    The International Rescue Committee said “a military offensive could immediately displace at least 300,000 people”, but analysts TNH spoke to cautioned that the actual number would depend on Turkey’s plans, which remain a major unknown.

    As the diplomatic and security communities struggle to get a handle on what’s next, the same goes for humanitarians in northeastern Syria – and the communities they are trying to serve.

    Here’s what we know, and what we don’t:
    What just happened?

    Late on Sunday night, the White House said that following a phone call with Turkish President Recep Tayyip Erdogan, “Turkey will soon be moving forward with its long-planned operation into Northern Syria,” adding that US soldiers would not be part of the move, and “will no longer be in the immediate area”.

    The Syrian Democratic Forces (SDF) – the Syrian-Kurdish-led militia that until now had been supported by the United States and played a major role in wresting territory back from the so-called Islamic State (IS) group in Syria – vowed to stand its ground in the northeast.

    An SDF spokesperson tweeted that the group “will not hesitate to turn any unprovoked attack by Turkey into an all-out war on the entire border to DEFEND ourselves and our people”.

    Leading Republicans in the US Congress criticised President Donald Trump’s decision, saying it represents an abandonment of Kurdish allies in Syria, and the Pentagon appeared both caught off-guard and opposed to a Turkish incursion.

    Since then, Trump has tweeted extensively on the subject, threatening to “totally destroy and obliterate the economy of Turkey” if the country does anything he considers to be “off limits”.

    On the ground, US troops have moved out of two key observation posts on the Turkey-Syria border, in relatively small numbers: estimates range from 50 to 150 of the total who would have been shifted, out of around 1,000 US soldiers in the country.
    What is Turkey doing?

    Erdogan has long had his sights on a “safe zone” inside Syria, which he has said could eventually become home to as many as three million Syrian refugees, currently in Turkey.

    Turkish Interior Minister Süleyman Soylu said in August that only 17 percent of Turkey’s estimated 3.6 million Syrian refugees come from the northeast of the country, which is administered by the SDF and its political wing.

    Turkish and US forces began joint patrols of a small stretch of the border early last month. While Turkey began calling the area a “safe zone”, the United States referred to it as a “security mechanism”. The terms of the deal were either never made public or not hammered out.

    In addition to any desire to resettle refugees, which might only be a secondary motive, Turkey wants control of northeast Syria to rein in the power of the SDF, which it considers to be a terrorist organisation.

    One of the SDF’s main constituent parts are People’s Defense Units – known by their Kurdish acronym YPG.

    The YPG are an offshoot of the Kurdistan Workers’ Party, or PKK – a Turkey-based Kurdish separatist organisation that has conducted an insurgency against the Turkish government for decades, leading to a bloody crackdown.

    While rebels fight for the northwest, and Russian-backed Syrian government forces control most of the rest of Syria, the SDF currently rules over almost all of Hassakeh province, most of Raqqa and Deir Ezzor provinces, and a small part of Aleppo province.
    How many civilians are at risk?

    There has not been a census in Syria for years, and numbers shift quickly as people flee different pockets of conflict. This makes estimating the number of civilians in northeast Syria very difficult.

    The IRC said in its statement it is “deeply concerned about the lives and livelihoods of the two million civilians in northeast Syria”; Moumtzis mentioned 1.7 million people; and Save the Children said “there are 1.65 million people in need of humanitarian assistance in this area, including more than 650,000 displaced by war”.

    Of those who have had to leave their homes in Raqqa, Deir Ezzor, and Hassakeh, only 100,000 are living in camps, according to figures from the International Committee of the Red Cross. Others rent houses or apartments, and some live in unfinished buildings or tents.

    “While many commentators are rightly focusing on the security implications of this policy reversal, the humanitarian implications will be equally enormous,” said Jeremy Konyndyk, senior policy fellow at the Center for Global Development, and a former high-ranking Obama administration aid official.

    “All across Northern Syria, hundreds of thousands of displaced and conflict-affected people who survived the horrors of the… [IS] era will now face the risk of new violence between Turkish and SDF forces.”
    Who will be first in the firing line?

    It’s unlikely all of northeast Syria would be impacted by a Turkish invasion right away, given that so far the United States has only moved its troops away from two border posts, at Tel Abyad (Kurdish name: Gire Spi), and roughly 100 kilometres to the east, at Ras al-Ayn (Kurdish name: Serê Kaniyê).

    Depending on how far into Syria one is counting, aid workers estimate there are between 52,000 to 68,000 people in this 100-kilometre strip, including the towns of Tel Abyad and Ras al-Ayn themselves. The aid worker in northeast Syria told TNH that if there is an offensive, these people are more likely, at least initially, to stay with family or friends in nearby villages than to end up in camps.

    The aid worker added that while humanitarian operations from more than 70 NGOs are ongoing across the northeast, including in places like Tel Abyad, some locals are avoiding the town itself and, in general, people are “extremely worried”.
    What will happen to al-Hol camp?

    The fate of the rest of northeast Syria’s population may also be at risk.

    Trump tweeted on Monday that the Kurds “must, with Europe and others, watch over the captured ISIS fighters and families”.

    The SDF currently administers al-Hol, a tense camp of more than 68,000 people – mostly women and children – deep in Hassakeh province, where the World Health Organisation recently said people are living “in harsh and deplorable conditions, with limited access to quality basic services, sub-optimal environment and concerns of insecurity.”

    Many of the residents of al-Hol stayed with IS through its last days in Syria, and the camp holds both these supporters and people who fled the group earlier on.

    Last week, Médecins Sans Frontières said security forces shot at women protesting in a part of the camp known as “the annex”, which holds around 10,000 who are not Syrian or Iraqi.

    The SDF also holds more than 10,000 IS detainees in other prisons, and the possible release of these people – plus those at al-Hol – may become a useful bargaining chip for the Kurdish-led group.

    On Monday, an SDF commander said guarding the prisoners had become a “second priority” in the wake of a possible Turkish offensive.

    “All their families are located in the border area,” General Mazloum Kobani Abdi told NBC News of the SDF fighters who had been guarding the prisoners. “So they are forced to defend their families.”

    https://www.thenewhumanitarian.org/news/2019/10/08/syria-turkey-briefing-fallout-invasion-civilians
    #Syrie #Turquie #guerre #conflit #civiles #invasion #al-Hol #Kurdistan #Kurdes #camps #camps_de_réfugiés
    ping @isskein

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  • Driven to suicide in Tunisia’s UNHCR refugee shelter

    Lack of adequate care and #frustration over absence of resettlement plans prompt attempted suicides, refugees say.
    https://www.aljazeera.com/mritems/imagecache/mbdxxlarge/mritems/Images/2019/3/20/24cb13bc01964399b31204c721e72f34_18.jpg

    Last Monday night, 16-year-old Nato* slit his wrists and was rushed to the local hospital in Medenine.

    He had decided to end his life in a refugee facility run by the UN’s refugee agency, the UNHCR, in Medenine. After running for two years, escaping Eritrea and near-certain conscription into the country’s army, making it through Sudan, Egypt and Libya, he had reached Tunisia and despair.

    A few days later, Nato was transferred to a psychiatric hospital in #Sfax, 210km north of Medenine, where he was kept on lockdown and was frustrated that he was not able to communicate with anyone in the facility.

    Nato’s isn’t the only story of despair among refugees in Tunisia. A female refugee was taken to hospital after drinking bleach, while a 16-year-old unaccompanied young girl tried to escape over the borders to Libya, but was stopped at Ben Gardane.

    “I’m not surprised by what has happened to Nato,” a 16-year-old at the UNHCR facility told Al Jazeera on the condition of anonymity.

    “They just keep us here without providing any support and after we ... witnessed killings of our friends. We feel completely abandoned. We don’t feel secure and protected,” he said.

    https://www.aljazeera.com/mritems/Images/2019/3/19/104ec20b36c247da981fb80a293df0d3_18.jpg

    The 30 to 35 unaccompanied minors living in UNHCR’s reception facility in Medenine share a room, spending their days remembering past images of violence and abuse.

    “I cannot get out of my mind the picture of my friend dying after they pointed a gun at his temple. He was sitting next to me. Sometimes at night, I cannot sleep,” the 16-year-old said.
    ’They’re trying to hide us here’

    The UNHCR facility in Medenine struggles to offer essential services to a growing number of arrivals.

    According to the information given to Al Jazeera, the asylum seekers and refugees have not received medical screenings or access to psychosocial support, nor were they informed clearly of their rights in Tunisia.

    “We feel they are trying to hide us here,” said Amin*. “How can we say we are safe if UNHCR is not protecting our basic rights? If we are here left without options, we will try to cross the sea.”

    Amin, 19, has no vision of what his life will be. He would like to continue his education or learn a new language but, since his arrival, he has only promises and hopes, no plans.

    The young people here find themselves having to take care of themselves and navigate the questions of what their future will be like, at times without even being able to reach out to their families back home for comfort.

    “My parents are in Eritrea and since more than a year, I was able to speak with them only for three minutes,” said Senait*, a 15-year-old boy from Eritrea.

    https://www.aljazeera.com/mritems/Images/2019/3/19/7bf6510d39c143b3814484d5b305098a_18.jpg

    Aaron*, a 16-year-old boy who has been on the road for three years and three months, has not been able to call his relatives at all since his arrival in Tunisia.

    “Last time I have contacted them was in 2016 while I was in Sudan. I miss them so much,” he said.

    Last week, many of them participated in a peaceful demonstration, demanding medical care, support from the UNHCR and resettlement to third countries.

    Refugee lives in suspension

    Nato, as well as a number of refugee minors Al Jazeera spoke to, arrived in Tunisia over the Libyan border with the help of smugglers. The same is true for hundreds of refugees escaping Libya.

    Tunisia registered more than 1,000 refugees and 350 asylum seekers, mainly from Syria, Eritrea, Sudan and Somalia.

    But the country has neither the capacity nor the means to host refugees, and because it doesn’t have a coherent asylum system, the refugees find themselves living a largely suspended life.

    https://www.aljazeera.com/mritems/Images/2019/3/19/47fed4812e224468a55c6b40291119f6_18.jpg

    Officially, refugees are not allowed to work and, therefore, there is no formal system of protection for those that do work.

    Awate*, a 24-year-old man from Eritrea, had been working for nine days in a hotel in the seaside city of Zarzis when he was arrested and brought to a police station where he was interrogated for 30 minutes.

    “They told me ’why are you going to work without passport?’,” he said, adding that he has not worked since.

    The UNHCR in Tunisia is pushing alternatives, which include enhancing refugees’ self-reliance and livelihood opportunities.

    A month ago, a group of 32 people moved out of the reception centre with an offer of a monthly payment of 350 Tunisian dinars ($116) and help to find private accommodation. Among them, nine decided to go to the capital, Tunis. The plan is confirmed for three months, with no clarity on what happens next.

    Aklilu*, a 36-year-old former child soldier from Eritrea who took up the offer, is now renting a small apartment on the main road to Djerba for 250 Tunisian dinars ($83).

    “Why should I be forced to settle in a country that’s not ready to host refugees?” he said. “They are thinking of Tunisia as the final destination but there are no conditions for it. The UNHCR is not making any effort to integrate us. We don’t get any language courses or technical training.”

    https://www.aljazeera.com/mritems/Images/2019/3/19/e03a6d82e51a41d383978bf90a4f0c93_18.jpg
    https://www.aljazeera.com/indepth/features/driven-suicide-tunisia-unhcr-refugee-shelter-190319052430125.html
    #Tunisie #HCR #UNHCR #camps_de_réfugiés #suicide #réinstallation #limbe #attente #transit #trauma #traumatisme #santé_mentale #MNA #mineurs_non_accompagnés #migrations #asile #réfugiés
    ping @kg

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  • #Life_Is_Waiting: Referendum and Resistance in Western Sahara

    Most people think that colonialism in Africa has ended. But in the territory of Western Sahara, the end of European rule only gave way to a new occupation, this time by Morocco. Four decades later, the world continues to look the other way as the Sahrawi people face arrests, torture, and disappearances for demanding their independence.

    Life Is Waiting, a new film by director Iara Lee, chronicles this struggle. What will it take for the people of Western Sahara to reverse decades of broken promises and gain their freedom? What lessons does Sahrawi resistance offer for nonviolent movements around the world? In Life Is Waiting, join an incredible cast of Sahrawi activists and artists as they offer their answers.

    http://culturesofresistancefilms.com/sites/default/files/ws%20poster.jpg
    http://culturesofresistancefilms.com/western-sahara
    #film #Sahara_occidental #camps_de_réfugiés #documentaire #réfugiés #Sahraoui #réfugiés_Sahraoui #résistance #art #Green_march #résistance_non-violente #non-violence #Polisario #Gdeim_Izik_camp #lutte_pacifique #murs #barrières_frontalières #mines #mines_anti-personnel #indépendance #Maroc

    Trailer: https://vimeo.com/123847322

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